I just took a call from Mr. Jury. He just wanted to let me know how pleased he was and is with his Pella experience and Sun Home Improvement. He specifically wanted to compliment Ed Hosbach for going the extra mile to ensure his stain was a match. He didn’t expect a big company like Pella to be so concerned with one particular customer. He also wanted to say he appreciated how patient Linda Lee was with him in the showroom going over product.
Jim, he also had very good things to say about you and your team. He indicated he did much research before deciding on Pella and Sun Home Improvement.
Thank you all for your dedication to our customers and their satisfaction.
Pella Windows & Doors, Detroit